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Frequently Asked Questions

Common questions about HVAC upgrades, furnace replacement, and boiler installations in Greater Vancouver.

How long does an HVAC upgrade take?+
Most furnace or boiler upgrades can be completed in one day. Full HVAC system replacements typically take 1-2 days depending on complexity. We offer same-day emergency replacements when needed.
What rebates are available in BC?+
BC homeowners can access rebates through CleanBC and federal programs. Furnace upgrades can qualify for up to $1,600, heat pumps up to $7,100, and boilers up to $1,200. We help you navigate the application process.
When should I upgrade instead of repair?+
If your system is over 15 years old, repair costs exceed 50% of replacement cost, or you are experiencing frequent breakdowns and high energy bills, upgrading is usually more cost-effective. Modern high-efficiency systems also provide better comfort and lower operating costs.
Do you offer emergency service?+
Yes, we offer same-day emergency HVAC replacement service throughout Greater Vancouver. If your heating system fails completely, especially during winter, call 778-909-5731 immediately for urgent assistance.
Are you licensed and insured?+
Yes, ROMA Heating & Cooling is fully licensed, bonded, and insured. We have been serving Greater Vancouver since 1999 with professional HVAC services.
What is AFUE and why does it matter?+
AFUE (Annual Fuel Utilization Efficiency) measures how efficiently a furnace or boiler converts fuel to heat. A 95% AFUE rating means 95% of fuel becomes heat, with only 5% waste. Higher AFUE ratings mean lower energy bills and better environmental performance.
How much can I save with a high-efficiency system?+
Upgrading from an old 70% efficiency furnace to a 95% high-efficiency model can reduce heating costs by 25-30%. For an average Vancouver home spending $1,500 annually on heating, that could mean $400-$450 in annual savings.
What size furnace or boiler do I need?+
Proper sizing depends on your home's square footage, insulation, windows, and local climate. Our technicians perform a heat load calculation to determine the correct size, ensuring optimal efficiency and comfort without over- or under-sizing.
Can I install a heat pump in Vancouver's climate?+
Yes, modern cold-climate heat pumps work efficiently even in Vancouver winters. They can provide heating down to -25°C or lower, making them an excellent choice for our climate. Many homeowners pair heat pumps with gas furnaces in a dual fuel system for optimal efficiency.
How long do modern HVAC systems last?+
With proper maintenance, high-efficiency furnaces typically last 15-20 years, boilers 20-25 years, and heat pumps 15-20 years. Regular annual maintenance helps maximize lifespan and maintain efficiency.
What is a condensing boiler?+
Condensing boilers capture heat from exhaust gases that conventional boilers waste. They achieve 90-98% efficiency by condensing water vapor in the exhaust, extracting additional heat. This makes them the most efficient boiler option available.
Do I need to upgrade my thermostat?+
Modern HVAC systems work best with programmable or smart thermostats. We recommend upgrading to a compatible thermostat that can fully utilize your new system's efficiency features, such as multi-stage heating and variable-speed blowers.
What areas do you serve?+
We serve all of Greater Vancouver including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, Delta, and New Westminster. Same-day emergency service is available throughout our service area.
How do I apply for BC rebates?+
We provide all necessary documentation including model numbers, efficiency ratings, and installation certificates for your rebate applications. We verify eligibility before installation and guide you through the application process to maximize your savings.
What brands do you install?+
We install high-quality, reliable HVAC equipment from leading manufacturers. We recommend systems that meet or exceed BC rebate program requirements and provide the best value for your investment. Contact us to discuss specific brand options for your needs.

Still Have Questions?

Our HVAC experts are here to help. Call us for personalized advice on your heating upgrade.

Call 778-909-5731